Founded in 2017, Nazano specializes in all kinds of magnifying glass. With extensive experience in the optics industry, Nazano has dedicated a team of engineers whose sole mission is to improve the life of individuals with low vision & aging eyes to be able to see more clearly by using our magnifiers!

Customer Service

30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged Nazano product and receive a full refund for ANY reason.
18-month warranty for quality-related issues
For 18 months after the date of purchase,
we take care of all quality-related issues with a REPLACEMENT.
Reminder: Be sure to use your product as directed.

Free user support

Not sure how to get your Nazano product to work properly?

Contact our world-class, friendly support team for quick solutions.

Limitations

• Our returns and exchange service is limited to all purchases made from Nazano. If you purchased through a different retailer, please contact them directly.

• Warranty-related shipping costs can only be covered in the country of purchase.

If the product is taken outside the country of purchase, any shipping costs will be the buyer’s responsibility.

• If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.

Friendly reminder: When contacting us for help, be sure to have your Nazano product handy for troubleshooting!

Contact us:

Phone: +1(213)290-3482 (US) 

Service Time: Mon-Fri 9am – 6pm (PST)

Email: service@nazano.cn